Refund policy

90-Day Money-Back Guarantee

Try Origin for 90 days. If you don't feel the difference, contact us within 90 days of receiving your first order and we'll refund that order in full. No forms, no friction.

How to request a refund

Contact us through our Contact page with your order number and the email you used at checkout. Once your request is approved, we'll refund your original payment method. Your bank or card provider may take 5–10 business days to show the refund.

Subscriptions

You can stop or cancel your subscription at any time before your next renewal from Manage Subscription or by contacting us. Cancelling stops future shipments and charges. The 90-day guarantee covers your first order; renewal orders that have already shipped can be refunded at our discretion.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 30 days of delivery with your order number and a photo, and we'll send a replacement or issue a refund.

Free gifts

Free gifts included with an order have no cash value and are not refundable on their own.